General Actions:
By proper selection of the e-mail subject you will help BBelements support department in prioritizing of incoming support requests, determine the request and thus help in orientation.
Take a look at the following examples:
Correct: How to implement codes for counting of impressions
Ads are not displaying on the web page
The campaign has not been launched
- we know exactly what it is concerned about
- we can set priority of the request
Wrong: Help
Problem
Doesn´t work
- we do not know what it is concerned about
- the more inaccurate subject the worse orientation, tracing in e-mails
- we cannot set priority of requests